Delivery time
• Italy: 24/48 hours
Europe: 3-5 giorni working days
Forwarding costs
Italy: € 10
Delivery costs in Europe
The costs for countries in Europe vary according to the nation in question and the overall weight of the parcels.
Rates are updated in real time in the trolley during the purchasing procedure and before the order is confirmed.
The cost is 80 euro.
Parcel tracking
Every delivery receives an identifying code with which it is possible to obtain its exact position in real time and the progress of the delivery operation.
Thanks to this tracking code the parcel can be tracked even after a failed delivery in order to understand whether it is being held in the courier's warehouse for delivery the following day or has been returned to the sender. Every stage is constantly monitored for purposes to guarantee maximum delivery punctuality.
Delivery timetables The express courier makes delivery from Monday to Friday, excluding holidays, from 9 a.m. until 6 p.m.
In order to facilitate delivery, we suggest indicating a cell-phone number, which is of great help to the courier delivering the parcel.
Preparing parcels
In order to maintain freshness and protect the products, the maximum attention is given to the preparation of the parcels consigned to couriers for delivery.
For some product categories polystyrene cold boxes with an Dryce Systems for food delivery, in order to guarantee the cold chain up until delivery.
Customer service
We are available for any information.